Expertise & Experience

 

We incubate your subsidiary in Mauritius until it reaches maturity and transfer full ownership to you. Your benefits are:

 

Time

 

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As part of the 3rd “pillar of the economy”, Mauritius is heavily committed to cultivating, supporting and focusing on investment in the customer support industry: 

 

Why Mauritius

Infrastructure & Connectivity

  • ​logistic platform with modern infrastructure

  • Well maintained road network

  • Global business connection

  • Dual, secured fibre optic sub-oceanic cables

Fiscal Incentives

  • ​Income tax, Corporate tax

  • VAT at harmonized rate of 15%

  • Tax free Dividends

  • Government Investment Programs

Business environment

  • ​Political Stability

  • Time zone for global business

  • Regulated/transparent Jurisdiction

  • International banking services

  • Bilingual workforce

Apollo blake

BOT Model

Since 2008, Apollo blake has been servicing a global clientele on 5 continents in English, French, German and several other European languages. Throughout our presence in Mauritius, we have successfully built and operated 4 different locations with capacity ranging from 50 to 1200 seats… We have the experience and capabilities, and understand your needs!! ​

 

Joint Venture

​Partnering with Apollo blake,

we will join our experience,

expertise and knowledge:

  • Access to new markets and services

  • Increase capacity

  • Risks and cost sharing

  • ​Flexibility

  • Faster growth

  • Increase productivity and generate greater profits

  • Access to greater resources, including specialize staff, technology and finance

Consultancy

With our extensive experience 

in operating successful businesses 

in Mauritius and in the customer support industry, 

we can help you with your: 

  • Human Resources/Payroll Processes

  • Operations Management

  • Legal Implications and Counseling

  • IT and Equipment Procurement

  • Banking, Taxation and Financing

  • Healthcare/Business Insurance

  • Health & Safety

 

 Customer Support Solutions 

Apollo blake offers 

 traditional call center services - 

 In/outbound voice, chat, email, 

 social media management, SMS: 

  • We have more than a decade of experience in contact center  operations

  • We service clients in different industries, different languages and over 5 continents

  • We provide you the appropriate technology through our qualified partners

  • We offer a variety of pricing models

Disaster Recovery

We provide Business

Continuity Management services:

  • We have more than 100 network-ready seats in fully segmented floor area

  • We have 3 training rooms to accommodate your training needs

  • Our facilities are compliant with local laws and regulations

  • We are a PCI-certified center and adhere to the highest IT security standards and  practices

  • We have the resources, technology and facilities to accommodate your operations within tight deadlines

We recruit, train and launch

your operations while

your buildout is in progress:

Incubation  

  • We possess more than 100 network-ready seats in a fully segmented floor area

  • We have 3 training rooms to accommodate your training needs

  • Our facilities are compliant with local laws and regulations

  • We are a PCI-certified center and adhere to the highest IT security standards and practices

  • We have experienced operations managers and trainers that will be assigned to your program

  • Our HR specialists focus on your recruitment, hiring and policy alignment requirements

We incubate your subsidiary in Mauritius until it reaches maturity and transfer full ownership to you. Your benefits are: 

Build Operate Turnover 

  • Full project management 

  • Suppliers management 

  • Fast recruitment 

  • Training experience 

  • Experienced operations team 

  • Strategic alignment 

  • Resource Management 

  • Seasoned buildout team  

 Time 

 Expertise

 Cost 

  • Low labor cost

  • Knowledge of local laws

  • Discounted services/equipment

  • Local Government/NGO programs

At Apollo blake, we provide companies a professional service to assist them in entering the Mauritius market as a call/contact center, BPO or captive customer service center from offering traditional call center operations services to a Build-Operate-Turnover (BOT) model to consulting packages. 

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buildcallcenter.com | Apollo blake | Cyber City, Ebene, Mauritius | +230 239 8700 | social@apolloblake.com

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