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Expertise & Experience
As part of the 3rd “pillar of the economy”, Mauritius is heavily committed to cultivating, supporting and focusing on investment in the customer support industry:
Why Mauritius
Infrastructure & Connectivity
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​logistic platform with modern infrastructure
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Well maintained road network
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Global business connection
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Dual, secured fibre optic sub-oceanic cables
Fiscal Incentives
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​Income tax, Corporate tax
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VAT at harmonized rate of 15%
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Tax free Dividends
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Government Investment Programs
Business environment
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​Political Stability
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Time zone for global business
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Regulated/transparent Jurisdiction
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International banking services
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Bilingual workforce
Apollo blake
BOT Model
Why Apollo blake
Multilingual workforce
Proven leadership and staff
Results oriented
Collaborative approach
Proactive knowledge
Powerful network of contacts
Since 2008, Apollo blake has been servicing a global clientele on 5 continents in English, French, German and several other European languages. Throughout our presence in Mauritius, we have successfully built and operated 4 different locations with capacity ranging from 50 to 1200 seats… We have the experience and capabilities, and understand your needs!! ​
Joint Venture
​Partnering with Apollo blake,
we will join our experience,
expertise and knowledge: ​
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Access to new markets and services
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Increase capacity
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Risks and cost sharing
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​Flexibility
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Faster growth
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Increase productivity and generate greater profits
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Access to greater resources, including specialize staff, technology and finance
Consultancy
​With our extensive experience
in operating successful businesses
in Mauritius and in the customer support industry,
we can help you with your:
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Human Resources/Payroll Processes
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Operations Management
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Legal Implications and Counseling
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IT and Equipment Procurement
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Banking, Taxation and Financing
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Healthcare/Business Insurance
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Health & Safety
Customer Support Solutions
​ Apollo blake offers
traditional call center services -
In/outbound voice, chat, email,
social media management, SMS: ​
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We have more than a decade of experience in contact center operations
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We service clients in different industries, different languages and over 5 continents
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We provide you the appropriate technology through our qualified partners
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We offer a variety of pricing models
Disaster Recovery
​We provide Business
Continuity Management services:​
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We have more than 100 network-ready seats in fully segmented floor area
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We have 3 training rooms to accommodate your training needs
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Our facilities are compliant with local laws and regulations
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We are a PCI-certified center and adhere to the highest IT security standards and practices
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We have the resources, technology and facilities to accommodate your operations within tight deadlines
We recruit, train and launch
your operations while
your buildout is in progress:
Incubation
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We possess more than 100 network-ready seats in a fully segmented floor area
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We have 3 training rooms to accommodate your training needs
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Our facilities are compliant with local laws and regulations
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We are a PCI-certified center and adhere to the highest IT security standards and practices
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We have experienced operations managers and trainers that will be assigned to your program
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Our HR specialists focus on your recruitment, hiring and policy alignment requirements
We incubate your subsidiary in Mauritius until it reaches maturity and transfer full ownership to you. Your benefits are:
Build Operate Turnover
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Full project management
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Suppliers management
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Fast recruitment
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Training experience
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Experienced operations team
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Strategic alignment
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Resource Management
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Seasoned buildout team
Time
Expertise
Cost
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Low labor cost
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Knowledge of local laws
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Discounted services/equipment
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Local Government/NGO programs
At Apollo blake, we provide companies a professional service to assist them in entering the Mauritius market as a call/contact center, BPO or captive customer service center from offering traditional call center operations services to a Build-Operate-Turnover (BOT) model to consulting packages.
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